Support
If something technical breaks,you should not have to guess what happened.
Contact Support for payment verification, paid-access recovery, duplicate charges, privacy questions, or technical problems with a Clarity Encounter.
Support Email
kariolthaelthesovereignfield@gmail.comFor payment problems, include the email used at checkout, the Paystack transaction reference, the approximate date and time, the Clarity area, and what happened on screen.
Payment succeeded but access did not unlock
Do not pay again just to retry. Send the transaction reference and checkout email so the verified payment can be investigated first.
Duplicate payment
Send both transaction references if available, together with the checkout email and approximate payment times.
Engine or Return Analysis error
Tell us the area you were examining, what button you pressed, and the exact error message. Do not send sensitive passwords, PINs, or OTPs.
Privacy or data question
Explain what you want to understand or request. We may need enough information to verify the relevant payment or session without asking for unnecessary sensitive data.
Never send these to Support
Do not email your card PIN, mobile-money PIN, OTP, password, full card number, banking password, or government-ID credentials. Support does not need them.
This is not emergency support
The Clarity Engine and this support channel are not emergency, medical, crisis, or law-enforcement services. If there is immediate danger or an urgent health or safety emergency, contact the appropriate local emergency service or qualified professional.